“Great course that gave me an overview of Lean and its origins, we focused the tutorials on the Toyota 8 Step problem solving model and worked through live examples for each step. Over the course of the tutorials we covered areas like 5s, 7 wastes, Gemba visits, spaghetti mapping, 5 Whys & fishbone, Failure Modes & Effects Analysis (FMEA), SMED and OEE.
Course delivery was via a weekly 90 min Google hangouts session, we had plenty of time for discussion and I got a weekly assignment to complete for the following week’s tutorial. All assignments were linked to the 8 step problem solving model we were studying and I was able to build and develop my own A3 document over the course of the sessions, just like real life in the factory!
As someone who came from a commercial background into manufacturing, I have found this learning invaluable. It has provided a solid knowledge base about Lean in a short space of time and also given me more confidence to challenge ways of doing things in our factories as we strive for customer delight and continuous improvement.”