Lean transformation case study

- Customer satisfaction
- Teamwork
- Streamlined processes
- Reduced costs
7. Organisation structure and on-time delivery
7. Organisation structure and on-time delivery
Client Sector:
Financial Services
Summary Results:
  • A visual service progress tracker was put in place
  • Performance guidelines were established
  • Department restructured towards a more customer friendly cellular structure
  • 100% compliance with regulatory deadlines was achieved
  • Credibility of the department in meeting deadlines was restored
  • The organisation avoided potential costly penalties
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8. Lean transformation at an automotive manufacturing site
8. Lean transformation at an automotive manufacturing site
Client Sector:
Manufacturing
Summary Results:
  • Manufacturing lead time fell from 13.5 days to 5.9 days
  • Manufacturing volumes increased by 73%
  • Plant inventory turns increased from 8 to 13 annually.
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