Recent Blog Posts

February 18, 2020

Placing the operator at the heart of the business

Placing the operator at the heart of the business The traditional organisation hierarchy is based on the military model. In the military, orders are transmitted down the chain of command, from a responsible superior such…

January 20, 2020

The Joy of Life Long Learning

Entering the new decade is an opportunity to reflect on how we have arrived at where we are today. I’m not about to address any of the great political, social or environmental topics of the…

December 20, 2019

What’s Your Problem?

The problem statement The Collins dictionary describes a problem as ‘a situation that is unsatisfactory and causes difficulties for people.’ The problem definition, or problem statement if you like, is the cornerstone of any process improvement project. The problem statement enables…

October 19, 2019

Are you an effective project sponsor?

Why do projects need sponsoring? What are the do’s and do not’s of sponsoring? How can you be a bad sponsor? These are some of the questions that I regularly review with clients who are…

September 12, 2019

Lean Thinking – How enlightened are you?

Whether we are aware of it or not we live our lives, at work and at play, at different levels of consciousness. In the workplace, we graduate through 4 different levels of conscious lean management,…

July 1, 2019

70 years of IDA Support – A Reflection on Ireland’s Global Trade Success

My mother, Mary Rushe, was born in 1927, the year in which the state-owned Electricity Supply Board (ESB) was established. A farmer’s daughter, she witnessed technical and economic upheaval such as rural electrification and the…

Current News Updates

September 5, 2019

Leading Innovation – IRDG National Conference, Kilkenny: 22nd October 2019

We’ll hear from executive coach and keynote Barry O’Reilly as he breaks down a transformative framework that shows leaders how to rethink their strategies, retool their capabilities, and revitalize their businesses for stronger, longer-lasting success.…

September 5, 2019

Best practice visit to Boston Scientific, Galway: 23rd October 2019

The pioneer of lean best practice visits in Ireland, the ICBE, is organising a visit that is open to members and non-members alike. Member cost is €100 per person (to be donated to local charity).…

July 24, 2019

Tech tip: Run Charts

A picture paints a thousand words. In this video we introduce the run chart – a simple graphical representation of process observations. Enjoy! Click to view the video.

July 24, 2019

Deliver on time – or else!

As a customer of Amazon’s Prime service, that guarantees delivery within 1, 2 or 3 days, I am fascinated by the sophisticated interrelated processes that enable the giant retailer to perform so well to customer…