Insights

Recent Blog Posts

February 18, 2020

Placing the operator at the heart of the business

Placing the operator at the heart of the business The traditional organisation hierarchy is based on the military model. In the military, orders are transmitted down the chain of command, from a responsible superior such…

January 20, 2020

The Joy of Life Long Learning

Entering the new decade is an opportunity to reflect on how we have arrived at where we are today. I’m not about to address any of the great political, social or environmental topics of the…

December 20, 2019

What’s Your Problem?

The problem statement The Collins dictionary describes a problem as ‘a situation that is unsatisfactory and causes difficulties for people.’ The problem definition, or problem statement if you like, is the cornerstone of any process improvement project. The problem statement enables…

October 19, 2019

Are you an effective project sponsor?

Why do projects need sponsoring? What are the do’s and do not’s of sponsoring? How can you be a bad sponsor? These are some of the questions that I regularly review with clients who are…

September 12, 2019

Lean Thinking – How enlightened are you?

Whether we are aware of it or not we live our lives, at work and at play, at different levels of consciousness. In the workplace, we graduate through 4 different levels of conscious lean management,…

July 1, 2019

70 years of IDA Support – A Reflection on Ireland’s Global Trade Success

My mother, Mary Rushe, was born in 1927, the year in which the state-owned Electricity Supply Board (ESB) was established. A farmer’s daughter, she witnessed technical and economic upheaval such as rural electrification and the…

Current News Updates

January 13, 2020

Small Changes, Big Difference

Once more the people at Fastcap are showing us how to foster operator-led lean improvements.  Experience 2-second Lean like you’ve never seen before. Lukas explains to Paul Akers how he shaved the process of making…

January 6, 2020

Tech tip: Hypothesis Testing

Does all that stuff about the null hypothesis and significance levels leave you cold? This dinky little video from the Khan Academy might just be the enlightenment you are seeking. 

January 6, 2020

Discovering Shingo

The 2017 book, Discover Excellence: An Overview of the Shingo Model and Its Guiding Principles, provides an introduction to the Shingo Model and prepares the reader for a deeper dive into the Shingo Guiding Principles. Readers will learn the…

December 20, 2019

Using Lean Six Sigma To Reduce Emergency Waiting Times

The lean six sigma approach to improving customer service and reducing variation can apply equally to manufacturing processes (e.g. in automotive and chemical plants), service process (e.g. in finance and insurance corporations) and healthcare processes…