Insights

June 15, 2020

How Lean changed the world, one book at a time

“There is more treasure in books than in all the pirate’s loot on Treasure Island.” – Walt Disney Learning is the process through which people acquire knowledge, skills and /or attitudes. A new attitude means…

April 21, 2020

The Role of Kata in Business Recovery

Kata is a Japanese word used in martial arts and it describes a series or precise choreographed movements that are practiced alone or in groups during training. Recovering from a business set-back is a key…

February 18, 2020

Placing the operator at the heart of the business

Placing the operator at the heart of the business The traditional organisation hierarchy is based on the military model. In the military, orders are transmitted down the chain of command, from a responsible superior such…

January 20, 2020

The Joy of Life Long Learning

Entering the new decade is an opportunity to reflect on how we have arrived at where we are today. I’m not about to address any of the great political, social or environmental topics of the…

December 20, 2019

What’s Your Problem?

The problem statement The Collins dictionary describes a problem as ‘a situation that is unsatisfactory and causes difficulties for people.’ The problem definition, or problem statement if you like, is the cornerstone of any process improvement project. The problem statement enables…

October 19, 2019

Are you an effective project sponsor?

Why do projects need sponsoring? What are the do’s and do not’s of sponsoring? How can you be a bad sponsor? These are some of the questions that I regularly review with clients who are…