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Measure up or pay up!

Posted by Bernie Rushe on 16/01/2019

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History is littered with examples of bad decisions, made on bad measurement data, and their very expensive consequences. In 1999, NASA lost the Mars Orbiter, which was designed to study the Martian climate & atmosphere. It seems the engineering team used English units of measurement, whilst NASA used the metric system. NASA took a $125 million dollar hit on the lost in space Mars Climate Orbiter. We don’t need to travel to NASA to observe bad

Innovation Nation – How Ireland is rocking the Innovation vibe

Posted by Bernie Rushe on 30/09/2018

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The Star Trek transporter is my favourite invention of the future. What’s yours? Long renowned for our novelists and poets, Ireland ranks high in the nations of the world in terms of literary innovation. When it comes to business and technological innovation however, we’re a little shy of world class. In 2010 Ireland ranked 22nd in World Economic Forum (WEF) innovation rankings, behind countries like Austria, Belgium, Israel, and Canada. Belgium? Nope, me neither. USA,

Attracting (and keeping) the right customer – The software industry in Ireland

Posted by Bernie Rushe on 04/09/2018

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The major difference between a person with a lean mindset and one who has not, is that the lean head is always asking ‘Who is my customer?’, ‘What does my customer want?’ and ‘Do I know how well I am satisfying my customer?’ If we regard Ireland Inc. as a supplier of resources to potential overseas customers (i.e. the multinationals), there are many bodies corporate who ask those questions on our behalf, in order to

Classroom vs. Online Learning – Which one is better?

Posted by Bernie Rushe on 28/08/2018

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Category: Lean
As a child I well remember my father declining to tell us the meaning of words when we asked him. He would always say “Look it up in the dictionary”.  A true educator all his life, he knew that we would learn more and retain it better, if we did the research ourselves. In a broader sense, he understood the meaning of education (from the Latin educo ‘I lead out’) and delighted in finding various

Lean Restaurant Management

Posted by Bernie Rushe on 31/07/2018

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The Gallery Cafe in Gort takes us a long way from high volume manufacturing! Sarah Harty, owner of this Co. Galway restaurant, exemplifies lean practice in many ways e.g. sourcing from local suppliers, good teamwork, innovative use of space and giving back to the community. And the proof of the pudding – a customer review score of 4.5 on Trip Advisor.  Her story is an inspiration to anyone wishing to implement lean business. Over fifteen